Cookie Policy

  1. Introduction

Virtual i Switzerland AG, a company registered in Switzerland with the contact address of F√§rberstrasse 6 8008 Zurich, Switzerland ("Virtual I" or “we”) operates the website “”. 

To ensure the proper functioning of our website and to provide the most relevant services to our visitors and members (“user(s)” or “you”), we place some cookies on your device. This Cookie Policy aims to inform you about the cookies and how to control them for this website.

  1. What is a Cookie?

Cookies are small text files that are saved on your computer or mobile device when you visit our website. In addition to these text files, other trackers such as web bugs, beacons, pixels or tracking tags will be considered as cookies in this Cookie Policy. 

  1.  What is the Purpose of Cookies?

We use cookies for the following purposes:  

  • Keeping you safe and secure while using our website, 

  • Operating the website safely, 

  • Enabling users to move around the website and benefit from the services and features provided on the website,

  • Analyzing the user behaviors and determining the general tendency on the website,

  • Enhancing user experience, customize our services, and offering suggestions from your previous preferences,

  • Increasing the performance of our website and making our website more user-friendly.


  1. General Features of Cookies

Session cookies and persistent cookies are used on our website and mobile applications. Session cookies stop working when you close your browser. Permanent cookies remain on your hard disk for a long time. 

  1. Types of Cookies We Use

We have listed the different types of cookies we can use on our website. If the data that we collect through cookies is a personal data, the Privacy Policy will also be applicable in addition to this Cookie Policy. For more information, please review our Privacy Policy.

  1. Strictly Necessary Cookies

These cookies are strictly necessary for providing security on our website, enabling user movement around our website and providing our services and access to features such as your profile. These types of cookies are essential to the website’s functionality and cannot be disabled by users.

Function of Cookies



Auth_token: A unique encrypted identifier is used to track user’s information about authorization to the cloud system.

User ID

Id_token: User’s credentials identifier is stored in Google’s Firebase to identify user in the server side.

User ID

Firebase_user: User’s information is stored and used on the front-end for users to see their own information.

  1. Functional Cookies

Functional cookies collect information about users' preferences and allow us to remember the users’ preferences and customize our website. These cookies may be set by us or third-party providers to whom you have added their services to your pages. If you do not allow these cookies, some or all of these functions may not work properly.


Function of Cookies



Language_code: Saves the language that users have selected.

  1. Analytical Cookies

We use analytical cookies to understand how visitors use our website. These cookies collect information in the aggregate to give us insight into how our website is being used. For example, this type of cookies shows which pages are most visited on our website as well helps to record the difficulties experienced within our website.


Third Party Cookies: We use Google Analytics to track website performance and usage statistics.



  1. How to Disable Cookies

You can customize your cookie preferences by changing your browser settings. Depending on your browser's capabilities, you can block the use of cookies, receive alerts before the cookie is used, or simply disable or delete some cookies. Cookies-related preferences must be deleted separately for each device through which you access to our website (browser settings).

You can block or restrict the web browser cookies on your device from your web browser settings. The "Help" option in your browser gives you information about blocking and restricting web browser cookies:

We kindly remind you that if you disable cookies, various functions of our website may not work. 

If you want to disable all the cookies on your device, you can download these three programs provided in the following links:

  1. Contact Us

We may change our Cookie Policy at any time. We will notify you of these changes via or your e-mail address you have provided us. 


For more information, please contact us via [email protected].


Virtual i