Insurers can gather FNOL evidence before they are destroyed. [VRS]™ offers the capability to perform the tasks of an FNOL call center that operates 24/7/365 through technology. It provides insurers with a tool that enables loss adjusters or end users (policyholder) to prepare FNOL - First Notice of Loss - that is, the initial report made to an insurer following a loss, theft, or damage of an insured asset.
Using [VRS]™, an insurer can easily and immediately assign a standardized survey form to the loss adjuster or the end user. They can start sending real-time data from their smartphones to complete FNOL as quickly as possible without the need to download an app. The insurer can see the exact location and capture audio and visual data via a secure live video chat.